5 Whys is an iterative question-asking technique used to explore the cause-and-effect relationships underlying a particular problem
Have you ever found yourself unable to move forward? unable to resolve a situation or understand how you got there in the first place?
If you have, and were frustrated as a result, then you simply need to ask “why” a little more…
Not all problems have a single root cause, some have multiple causes and some situations are processional. To get to the bottom of anything, this technique first established by Sakichi Toyoda (of Toyota fame) helps you to think differently.
When you think differently, you act differently.
The 5 whys are defined no further than this, there are no rigid lines of questioning and no specific steps. That’s the beauty – simply asking “why?” helps encourage you to think in more constructive ways to find the solution or root cause.
Next time you find yourself stuck, keep asking why!
Find out more here.