noun – Something given as a bonus or gratuity.

Call it going the extra mile, generating goodwill or just generally being nice, we’ve all been in a situation where we got more than we expected.

The surprise of the little extra plus the little extra itself are a powerful combination- on beautifully summed up by the word “lagniappe.”

From my own experience, those who do as they say will do are a rare breed, those who over-deliver on what they say they will do are the game changers.

In your business, job or even home life, how could you use the power of lagniappe to your advantage? How could you over-deliver and give more than is expected?